Retirees as well as active workers may experience online delays from May 9 to June 6, while the Employees' Retirement System of Rhode Island (ERSRI) undergoes an upgrade to a modern technology platform designed to deliver better customer service.
Retirees as well as active workers may experience online delays from May 9 to June 6, while the Employees' Retirement System of Rhode Island (ERSRI) undergoes an upgrade to a modern technology platform designed to deliver better customer service.
What the new system will do:
- Allow for future integration between the ERSRI and TIAA (the defined contribution plan) websites.
- Enhance the benefit estimate tool and offer easier navigation.
What to expect from May 9-June 6:
- Address changes will not be accepted on the website; instead, download, print and mail the the "change of information form, or notify your employer of the change.
- Possible delays in processing retirement applications, benefit and eligibility estimates.
- NO IMPACT on the monthly pension payroll.
Call ERSRI at 401-462-7600 with questions or comments.